The Parthenon Scorecard: How to Score Every Fall Event and Lead Source Before You Spend a Dollar

Updated

The fastest way to fill a martial arts school during the fall and holiday season is to score every lead source on two axes: how big a hit it can be, and how hard and expensive it is to execute. Do every cheap single, chase every home run, and skip the costly duds.

Why Most Schools Leave the Best Months on the Table

Every year, from late October through the end of December, a wave of community activity washes through your town. Haunted houses, fall festivals, trunk-or-treats, pumpkin patches, tree lightings, blockbuster movie openings, mall traffic that swells from Black Friday onward. Hundreds, sometimes thousands, of families are gathered in one place with nothing to do but walk past a table. And every year, the majority of school owners I talk to say the same thing: “There’s nothing going on in my area.” There is. They just have not looked.

I have been running schools since 1975, and the pattern never changes. When a school owner gets Google, the website, pay-per-click and social media humming, there is a natural tendency to get lazy on the hustle. The phone is ringing, so why go knock on doors? Then pay-per-click implodes, or an algorithm changes, or the market gets noisy, and the school has no second engine. I have lived through years when infomercials poured in so many leads that we did not need anything else, and years when a full-page ad in the Sunday paper did the same. Neither strategy would work the same way today. What did survive every era was a diversified portfolio of lead sources and a willingness to go out and physically find opportunity.

I call the system I use to build that portfolio The Parthenon Scorecard. It has five columns, and each column holds up the roof. If any one of them is missing, the structure wobbles. In this article I will walk you through all five, show you the math behind why even a “boring” event is worth chasing, give you the exact conversion mistakes I see at booths and demos, and finish with a thirty-day action plan you can start this week.

The Parthenon Scorecard: Five Columns That Hold Up Your Lead Flow

The Parthenon is a good picture because it is not one giant pillar. It is many columns, each carrying a share of the load. Your lead generation should look the same. Some columns are thick (big events that can deliver dozens of appointments in a day). Some are thin (rack cards, bandit signs, a pass tucked into a candy bag). The point is that you have many, they are all standing at once, and when one cracks the roof does not come down.

Here are the five columns:

  • Hunt. Find the opportunities in your territory by physically going out and looking.
  • Score. Rate every opportunity on impact versus effort and cost, then decide what to do first.
  • Convert. Turn attention into contact information and a booked appointment on the spot.
  • Stack. Run two or three referral-driven events every month, aimed at different segments of your student body.
  • Measure. Track the numbers on every event, fix the execution, and throw gas on whatever catches fire.

Let me take them one at a time.

Column One: Hunt (Management by Wandering Around)

Tom Peters used to call it MBWA, management by wandering around. I use the marketing version. A school owner I coached was driving through her neighborhood, reading signs and posters, and noticed that the shopping center down the street, anchored by a big-box superstore, was running a live event she knew nothing about. She walked in and had a conversation with the organizers. By the end of that conversation her school was running the public-address system for the event, and she walked out of a few hours with dozens of leads and appointments on the books. That was not a campaign. It was a drive and a conversation.

Think about what that is worth if you stumble across something like it just two or three times a month. Even a modest result of a few dozen appointments per find adds up quickly. My rule of thumb, which my coaching team and I have validated across a lot of schools, is that roughly one in two appointments turns into an introductory lesson, and roughly four or five out of every ten of those intros enroll. So 40 appointments produce about 19 or 20 intros and eight or nine enrollments, worst case. Do the math at a premium tuition of about $375 a month on a 12-month Trial Enrollment: eight enrollments is $3,000 a month in new recurring revenue and $36,000 in first-year contract value from one afternoon of wandering. Hunting pays.

Where to hunt

When a member tells me there is nothing to do in their area, I hand them this list and a deadline:

  • Visit every community center in your area and read the bulletin boards.
  • Walk into every elementary, middle and high school office. Ask what events are on the calendar and who runs them.
  • Go through the local grocery stores and read the community corkboards.
  • Pick up every free local paper and read the events section.
  • Search local websites and Facebook for Halloween, Thanksgiving and Christmas activities.
  • Drive past the parks, shopping centers, churches and event venues with your eyes open.
  • Call every church and ask whether they are running a trunk-or-treat this year.
  • Ask your zoo, children’s museum or butterfly-pavilion-type venue about their fall programs. Any place that buses kids on school field trips almost always runs a big seasonal event.

I once sent a school owner who insisted there was nothing she could do a printed prospecting report listing dozens of daycares, dozens of churches and dozens of elementary schools within her territory. She simply could not see the opportunity until it was on paper. Do not assume it is there only when you notice it. Make the list.

Column Two: Score (The Home-Run Grid)

Once you have a list of opportunities, you have a new problem: too many ideas and not enough hours. This is where the second column comes in. I take every idea and place it on a simple grid. One axis is the likely result, from a base hit to a grand slam. The other axis is how difficult and expensive it is to execute. Then I apply four rules.

  • Cheap, easy single: do them all. Rack cards, bandit signs where they are permitted, a guest pass attached to the Halloween candy your students hand out. Each might only produce a handful of enrollments, but they are nearly free.
  • Difficult and expensive single: skip it. If the likely upside is small and the labor and cost are high, walk away without guilt.
  • Likely home run, even if hard or expensive: do it first. These get your calendar before anything else.
  • Everything else: schedule it after the home runs are locked.

What the grid looks like in practice

To make it concrete, here is how I have personally scored some real tactics on a ten-point scale:

  • A Mile High Karate guest pass printed on the back of every haunted-house ticket: a 1 out of 10. It cost me time to arrange and produced very little. It was marginally better than a pass on a grocery receipt, but not much.
  • A booth at the haunted house, where you can actually talk to people as they walk through: 6 out of 10.
  • A booth at a large seasonal venue with a built-in crowd of the right-age families: a legitimate home run. When I have seen a school come back from one of these with less than a hundred appointments, everyone was disappointed.
  • A table outside a movie theater when the right blockbuster opens: a home run. One school was at the theater when a major space-saga film opened over Thanksgiving and generated several hundred leads. They could not even count the appointments, and they were still enrolling from that single event four to six months later. They were overwhelmed, and they handled it by getting better at orientations.
  • A mall table from Black Friday through Christmas: I have seen schools produce two or three hundred introductory leads from a booth that was run properly.
  • Rack cards placed in a few hundred local merchants: a single. But I have seen schools generate three, four or five enrollments every month, month after month, from 200 to 300 placements. That is not a pavilion event, but it is cheap, easy and consistent. The hardest part is walking out the front door to talk to the first merchant.

Notice what the grid does. It stops you from falling in love with your own clever idea. A decorated table or a cute giveaway feels creative, and it is easy to take ownership of it. What I care about is whether it produces enrollment prospects. Always focus on the things that put the right group of people in front of you, or that bring a steady stream of them to you.

The long-game math of an institutional foothold

The grid should also account for lifetime value, because some opportunities pay for decades. Take a single elementary school with 500 students. In my experience, a well-worked school like that will give you roughly 100 kids in your program and 20 to 30 enrollments every year, as long as you keep serving it well. At a $375 monthly tuition on a 12-month Trial Enrollment, 20 enrollments is $90,000 of first-year contract value, every year. Stack ten years of cohorts, and with a school that holds attrition below 2 percent a month, that single relationship is a seven-figure asset. I would spend a lot of effort, and attack it from every possible angle, to win that relationship. That is why the institutional foothold is a “difficult but home run” item on my grid.

Column Three: Convert (The Demo Is Bait, Not the Product)

This is the column where most schools lose the money they just spent finding the opportunity. They get a spot at a festival, an arena, a mall or a halftime show, and they treat it as a performance. It is not a performance. It is a delivery mechanism for one thing: moving people to your table so you can get their contact information and book an appointment on the spot.

The purpose of a demo

If a school gets a fifteen-minute slot on a festival stage, the demo exists to send the crowd to the booth. Make it flashy and energetic, show a mix of kids, women, men and teens, and say the offer out loud: come over to our table, spin the wheel, win a prize, and claim your two free weeks. I have watched people do an entire demo and never say anything except where they are from. That is a wasted stage.

Five demo mistakes to avoid

  1. Showcasing the superstars. A parade of black belts doing flying kicks impresses other martial artists. A parent off the street watches and thinks, “I could never do that,” which is exactly the wrong response. Instead, structure the demo as a progression: white and gold belts first (“here is what our beginners do in their first class”), then an intermediate group, then advanced, then black belt. Prospects watch the path from beginner to black belt and see themselves on it.
  2. Anything that makes a mother wince. Knives, swords, breaking wood or bricks, lying on glass, lighting bricks on fire. The mother of a seven-year-old daughter is not going to enroll her because someone broke a flaming brick. Get the traditional showmanship out of your head.
  3. Building a permanent “demo team.” It becomes a time suck, it creates prima donnas, and it never pays for itself. I did hundreds of demos early in my career before I figured out that I was better off doing something else.
  4. Performing when you could be teaching. Instead of performing in front of 600 kids, I learned to have 30 or 60 of them at a time take a mini class and fill out a permission slip. Given a choice between one long, entertaining show and ten back-to-back intros, take the intros every time.
  5. Skipping the capture. If the organizer will not let you invite the audience onto the floor, then the performance only has one job: grab attention so you can drive people to the tables. In an arena you probably need three or four tables, because there are multiple entrances with traffic.

The intro-room model

The single biggest event result I ever had at a youth jamboree came from setting up about 500 square feet of mats with tables forming a barrier, essentially a pop-up intro room, with two or three mini classes running at all times. Kids took the class while their parents filled out the permission slip, and we recruited steadily for the whole event. Compare that to performing on a stage: no contact information, no appointments, and a crowd that thinks you are impressive and walks away.

Column Four: Stack (Two or Three Referral Events Every Month)

The fourth column is the one that turns a seasonal bump into a permanent rhythm. Historically we have focused on a handful of referral events: board breaking day, the Halloween party, ninja night. They are good, but I want you to run two or three different referral activities every month, each aimed at a different group.

One event for the parents together. One for the moms. One for the smallest kids, under five. One for the elementary-age kids. You can subset by gender or age. The reasoning is simple: no matter how many guest passes and reward bucks you give them, your students are generally terrible at pitching your program to their friends. But kids are thrilled to invite friends to a birthday party, a pizza party, a Halloween party or a special movie day. An event gives them a reason to invite that does not feel like selling.

Trunk-or-treat: join one or host one

There are two versions. In the first, a big organization such as a church hosts a trunk-or-treat and you become a participant. That is the easiest approach on the board, because those organizers are practically begging for community organizations to show up. Call every church and ask. When one school owner called the local YMCA and offered to participate, the response was so positive the YMCA asked about two additional events and their after-school program in the same conversation. One call turned into three or four opportunities.

In the second version, you host your own in your parking lot. Participating families decorate their trunks and hand out candy. Cars form a large circle with space inside for a costume contest, demos, announcements and awards. Visitors enter through a single roped-off entrance and check in, where each family receives the two free weeks, books an appointment and gets a wristband. Run it for about ninety minutes, add a few food trucks and some vendor tables, and it becomes a real social event that brings people who have never walked through your door. A school that hosted it in a big parking lot has repeated it for several years and now fills the lot with little more than a sign out front, because of the reputation they built.

Remember the 27-times rule

A rule I teach my staff applies equally to your marketing: if I have not told someone something 27 times, it is my fault, not theirs. A prospect or a parent sees a message once in about three exposures and remembers it one time in nine, which multiplies out to roughly 27. That is why every promotion should travel through multiple channels: email, text, a phone call, a handout, a mailed piece. Do not announce your event once and wonder why attendance is thin.

The event promotion checklist

When you are driving an event yourself, here is the full channel list I would work through, in roughly this order:

  • Direct mail and postcards to your prospect database.
  • Text messages, multiple emails and voicemails to every student, each with a pass-along link that they can forward to friends.
  • A registration page so friends register ahead of time and you capture their data before the event.
  • A printed flyer handed to every student in every class, with registration steps, so the child has something to give their parents.
  • Every elementary school in your area: flyers in the Friday folders, announcements over the PA system, and a conversation with each teacher about why the event is fun and safe.
  • A charitable tie, such as a drawing or a donation to a children’s hospital or local education fund, which makes every other step easier.
  • Local newspapers, city-wide papers and TV stations. TV will only cover you if nothing else is happening, but if there is a slow news day you could land on a network affiliate.
  • Boy Scouts, Girl Scouts and churches that are not already running their own event.
  • 11×17 mini-posters in the windows of restaurants and ice cream shops.
  • Flyers on pizza boxes and in drive-through bags.
  • Local Facebook events and every parent group in the area, plus the public library’s community events board.

None of that is undoable. The first time is the hard time. The second year, you replicate it.

Column Five: Measure and Throw Gas on the Fire

The final column is the one that makes the other four compound. There are two parts.

Keep statistics on every single event

For every event, track leads, appointments, intros and enrollments. Then post the results where your team can see them. This is not busywork. If an event did not hit a home run, you need to know why. As we always say: it is never the marketing idea that did not work, it was the way the event was executed that did not work. Maybe the table was in the wrong place. Maybe there was no capture mechanism. Maybe the offer was weak. You cannot tweak what you did not measure.

When something catches fire, throw gas on it

The second rule is the one that separates schools that plateau from schools that keep growing. When something starts working, do not back off and do not get comfortable. I have heard owners worry that if they promote an event hard, they will be unable to handle the crowd. My answer: that is the goal. You want so many people that you feel overwhelmed, and then you figure it out. The first year you are overwhelmed. The second year you are better. The third year you have a system, just like with orientations.

Practically, you can stagger the event: kids under seven at five o’clock, under ten at six, teens and up at seven. Extend the hours. Add volunteers. Whatever you do, do not cap your growth because you are uncomfortable with the size of the opportunity.

And if you pull off something big, say a thousand children in a parking lot, remember that every local TV channel and newspaper should cover that, and every elementary school should want to partner with you. You become the local celebrity who hosted a safe, exciting event. That earned media helps cement your reputation, which helps you get in the door at schools, with scouts and with the next producer who has already seen your name three times this month. Paid media turns into earned media, and everything feeds everything else.

Scorecard Walkthrough: A Thirty-Day Plan

Here is how I would put the Parthenon Scorecard to work over the next month if I were starting from scratch.

  1. Days 1 to 3, Hunt. Spend three focused outings driving the territory. Visit schools, community centers, grocery stores and churches. Build a list of at least twenty possible events and venues.
  2. Days 4 to 5, Score. Put every item on the grid. Mark each as home run, double, single or skip. Choose your top three home runs and your top five cheap singles.
  3. Days 6 to 10, Make the calls. Contact the organizers of your home runs first. Ask for a booth, a stage slot or a partnership. Remember that the first no is rarely final.
  4. Days 8 to 14, Build the capture system. Prepare the participation slips, the wheel or giveaway, the two-week offer, the registration page, and the appointment-setting script. Decide in advance what your three-step demo progression will be.
  5. Days 10 to 20, Stack. Schedule at least two referral events for the next thirty days, each aimed at a different group, and launch a buddy week where every student can bring a friend in costume to class.
  6. Days 15 to 30, Execute and track. Work the events. Record leads, appointments, intros and enrollments for each in a simple spreadsheet.
  7. Day 30, Measure. Sort the events by results. Throw gas on the winners. Fix the execution on the near-misses. Retire the duds.

Where This Fits in Your Larger Growth Plan

Events are the top of your funnel, and the funnel only works if the next steps work. A booth that produces 40 appointments is wasted if your team cannot convert those appointments into enrollments, which is a skill you can learn in our Sales resources. And every new student you enroll has to stay, which is why I also send school owners to the Retention hub. Remember that a new student costs five to seven times more to acquire than to retain, so a school that fills the top of the funnel but leaks out of the bottom is working harder than it has to. The full set of tools for filling the top of the funnel lives in the Marketing hub.

Frequently Asked Questions

What is the best fall event for a martial arts school to join?

The best event is the one that puts the largest number of the right-age families in front of you with the least friction. Seasonal venues that already draw school field trips, such as zoos and butterfly-style pavilions, large community festivals, trunk-or-treats run by churches or community groups, and a table outside a theater during a major family film opening, all score as home runs or doubles. Haunted-house ticket passes score poorly. Use the Parthenon Scorecard to rank your local options.

Should we do martial arts demos at community events?

Yes, but only as a magnet. Keep the demo short, show a progression from beginner to black belt rather than your best athletes, keep it family-friendly, and say your offer out loud. Then send people to your table or intro area, where you collect contact information and book appointments. If the venue lets you, run mini classes with permission slips instead of performing. Avoid anything with knives, swords, fire or breaking bricks.

How many leads should a seasonal event produce?

It depends on the venue, but your scoring grid should set expectations before you commit. A well-run home-run event can produce well over a hundred appointments in a day, a mall table over the holidays can produce a couple of hundred leads, and a cheap placement like rack cards might produce a few enrollments a month. As a rule of thumb, about 40 appointments yields roughly 19 or 20 intros and eight or nine enrollments. Track every event so you learn your own numbers.

Your Next Step

If you want help turning this into a plan for your own territory, book a Free Consultation and Personal Evaluation, a $1,297 value, and we will look at your market, score your lead sources and map the first thirty days with you.

I also want you to have the system behind the system. Get my free book, Six Simple Steps to Add 100 Students at FillYourSchool.com. It lays out the lead generation and enrollment fundamentals that make every event on your scorecard pay off.

Start this week. Drive your territory, build the list, and put your first three home runs on the calendar.

About the Author

Stephen Oliver, MBA and 10th Degree Black Belt, is the Founder and CEO of Mile High Karate and Martial Arts Wealth Mastery, CEO of NAPMA (National Association of Professional Martial Artists), and Publisher of Martial Arts Professional magazine. A martial arts school owner since 1975, he and his coaching team — including Grand Master Jeff Smith and Dr. Greg Moody — have helped school owners across the world build $1M+ schools.